Alacrity Solutions is a full end-to-end provider delivering streamlined insurance claims, repair, and recovery solutions. As one of the largest independent providers of insurance claims services in North America, we provide property, auto, heavy equipment, and casualty claims management services. Our staffing capabilities, temporary housing services, managed repair network, and subrogation services support a fully integrated solution for all your needs from first notice of loss through completion of repairs. By assembling the best service providers through strategic acquisitions and relying on the right talent, Alacrity Solutions provides consistent, professional, and scalable services throughout the entire claim handling and resolution process. To learn more, visit www.AlacritySolutions.com.
 

The Client Billing Manager will supervise the review, validation, and processing of invoices for both field and desk activities.  This role will supervise the review of submitted invoices for accuracy against the appropriate executed client contract and the troubleshooting of issues and errors.  This role requires the ability to work effectively under tight deadlines, extreme attention to detail, and clear communication with both internal and external personnel to solve billing issues. 

Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)

• Supervise the identification of the appropriate client contract for specific assignments and ensure the invoice processed is in line with that contract.
• Communicate with internal and external operational staff to troubleshoot invoice errors and issues.
• Supervise the submission of invoices both internally and externally through third party estimating software, third party invoicing systems, and through electronic submission.
• Supervise the audit, research, and correction of invoicing issues through operational system reporting.
• Maintain updated contract and guidelines for all clients.
• Communicate changes and updates to billing specialists
• Assist with internal and external inquiries into invoice statuses.
• Assist in other accounting-related tasks as required
• Assist in other non-accounting-related tasks as required during peak storm season.

Competencies
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Experience with computer data entry
• Strong attention to detail; thoroughness; ability to focus for long periods of time
• Ability to work quickly and accurately
• Knowledge of accounting procedures
• Proficient in Microsoft Word and Excel and strong Windows computing skills
• Ability to work with minimal supervision
• Good communication and people skills
• Customer/Client focus

Supervisory Responsibilities

• Supervise the tasks and performance of direct reports.
• Supervise the invoice review, entry, and submission process for assigned clients
• Supervise the invoice reconciliation process for assigned clients
• Communicate with manger on staffing needs and task progress
• Ensure all invoicing tasks are completed within payroll and month end deadlines

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
This role is intended to report onsite at the home office of The Company.  Requests for occasional remote work must be made in advance and in writing and will be considered on a case-by-case basis.

Physical & Mental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close, distance and peripheral vision, depth perception and the ability to adjust focus.
• While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk and use hands to handle or feel.
• Ability to read, analyze, and interpret financial reports, and legal documents, respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. 
• Ability to work with mathematical concepts such as probability and statistical inference and apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to define problems, collect data, establish facts, draw valid conclusions, interpret technical instructions in mathematical form and deal with abstract and concrete variables.

Starting salary range:

• $26.00-$30.00

Job Specifics:

• In Office (Fishers, IN)
• Full-Time (M-F, 8:30am-5pm)

Travel Required

• None

Required Education and Experience

• Bachelor's degree (B. S.) from four-year College or university; or eight to ten years related experience and/or training; or equivalent combination of education and experience.
• A high level of proficiency in Excel including Vlookups and pivot tables, Word, and PowerPoint skills is expected. 

Preferred Education and Experience

• Management of billing and/or administrative experience preferred.

Additional Eligibility Requirements

• N/A

Why Choose Alacrity?:

• Benefits Package including: Medical, Dental, Vision, Short- and Long-Term Disability, Life Insurance, and an Employee Assistance Program
• HSA Bank with selection of High Deductible Health Plan
• 401K plan options
• Paid Time Off 
• Paid Holidays

Affirmative Action/EEO Statement
Alacrity Solutions is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training. Alacrity Solutions makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please refer to our EEO policy.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.